Privacy Policy

Last Updated: August 11, 2025

Envoy, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains in plain language what data we collect, how we collect it, how we use it, and how we share it when you visit https://envoyinc.com/ (the “Site”).


1. Information We Collect

We collect both personal and non-personal information to provide our services and improve your experience.

a. Personal Information You Provide

We collect the following personal details directly from you when you fill out forms, make inquiries, or otherwise interact with our services:

  • Name – Identifies you for communication and account-related purposes.

  • Email Address – Used to send confirmations, respond to inquiries, and send marketing communications (if you have opted in).

  • Phone Number – Used for direct contact regarding services, order updates, or urgent support issues.

  • Zip Code – Helps us provide location-relevant services, such as shipping estimates and demographic analysis.

b. Non-Personal Information Collected Automatically

When you visit our site, certain technical and usage information is automatically collected:

  • IP Address – Identifies the network you use to connect to the internet; used to detect fraud, troubleshoot issues, and estimate your location.

  • Browser Type – Lets us ensure our site works correctly with your browser.

  • Device Information – Includes device model, operating system, and screen resolution, helping us optimize performance.

  • Location Data – An approximate geographic location, used for analytics and to tailor regional services.


2. How We Collect Information

We gather information from a variety of sources:

  • Contact Forms – Information you submit when requesting services or information.

  • Newsletter Sign-Up – Information provided when subscribing to updates or promotions.

  • Cookies and Tracking – Small files stored on your device that help remember preferences and measure site usage.

  • Analytics Tools – Such as Google Analytics, which tracks visitor behavior to help us improve the site.

  • Third-Party Integrations – Such as Facebook Pixel, used for marketing and retargeting purposes.


3. How We Use Your Information

We use your personal and non-personal information to:

  • Customer Support – To respond to questions, requests, or complaints.
  • Email or SMS Marketing – To send promotional messages (only with your consent).

  • Personalized Content – To tailor the information and services you see on our site.

  • Analytics & Performance Monitoring – To track site usage and make improvements.

  • Legal Compliance & Fraud Prevention – To comply with laws and detect/prevent fraudulent activity.


4. How We Share Your Information

We do not sell your information. We share it only with trusted third parties when necessary:

  • Email Marketing Platforms – To send newsletters and promotions.
  • Analytics Providers – Such as Google Analytics, to understand site usage.

  • Advertising Partners – Such as Facebook Pixel, to deliver targeted ads.

  • Web Hosting Providers – To operate and maintain our website.


5. Marketing Practices

With your permission, we may:

  • Send promotional emails with offers, updates, and news.

  • Send SMS/text messages for updates or special offers.

  • Use remarketing/retargeting ads via platforms like Facebook Ads and Google Ads to show you relevant ads based on your activity.


6. Legal Compliance

We comply with:

  • GDPR – For visitors from the EU/EEA.

  • CCPA/CPRA – For California residents.

  • PIPEDA – For Canadian users.


7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, measure performance, and deliver targeted advertising. These include:

  • Google Analytics – Tracks site usage for analytics.

  • Facebook Pixel – Tracks conversions and optimizes advertising.

You can control cookies through your browser settings, though some features may not work without them.


8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover such data, we delete it promptly.


9. User Accounts

We currently do not offer customer accounts for managing personal data.


10. Data Security

We implement reasonable safeguards (encryption, secure servers, and access controls) to protect your data. However, no internet transmission is 100% secure.


11. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of your personal data

  • Request corrections or deletion

  • Opt out of certain data uses

  • Withdraw consent for marketing communications

To exercise these rights, contact us at info@envoyinc.com.


12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.


Contact Us

Envoy, Inc.

444 Regency Parkway Drive, Suite 305

Omaha, NE 68114, USA

Email: info@envoyinc.com

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